Good morning Deon, Please accept this note of appreciation, which is unsolicited, for the manner in which you have personally managed my property for me.
I really appreciate the following aspects of your service: • You are very quick to advise me of matters requiring attention, even after-hours emergencies. • Your regular updates on matters that you are attending to. • You always view matters objectively and seek the most suitable and cost effective solutions. • Your very amenable, calm, decent and friendly manner in all your communications with me – whether by e-mail, FaceTime, WhatsApp or ‘phone. • Your level of customer care is of an exceptionally high standard. • Your technical expertise is most appreciated. • Your management of the rental and letting of my property has been outstanding.
I trust that you do not mind me copying Mike Thorne and Patrick Boyd in on this e-mail as I believe that they should both aware of my satisfaction with the service which you provide me.
All the best, Bruce.